top of page
  • Is late check-out possible?
    Yes! Late check out at either Heritage Inn or Zig Zag Motel is a one time fee of just a $30 fee per room and is subject to availability.
  • Can I request a quieter room?
    Absolutely! For some peace, ask for a room at the back of either Heritage Inn or Zig Zag Motel. Please note, this is based on availability, and not all room styles are located at the back of the motel.
  • How can I get the best price?
    Prices change, so give us a call at either Heritage Inn or Zig Zag Motel for the best deal. Book directly, and we'll match the prices you see on other Australian third-party websites. Please note, that prices vary by room types and days, so please be prepared to provide a screenshot of the price you see online.
  • What is Inz Group?
    INZ GROUP PTY LTD is the Australian family-run company behind Zig Zag Motel, Lithgow Heritage Inn, Frankie's Restaurant, and Frankie's Catering. It began in 2001 with the acquisition of Zig Zag Motel in Lithgow, evolving into a hospitality portfolio dedicated to exceptional experiences.
  • When are the motels open?
    Both The Heritage Inn in Bathurst and the Zig Zag Motel in Lithgow, operated by Inz Group, is open from Monday to Saturday, starting at 7:00 am and closing at 9:00 pm. On Sundays, our hotel operates from 8:00 am to 8:00 pm. Please note that on public holidays our opening hours may vary, and we suggest you contact our customer service team for any updates on holiday schedules. Our hotel's accommodating hours allow our guests to have flexible check-in and check-out times, making it easy to schedule business meetings and attend conferences with convenience in mind.
  • Do you have a pool?
    Yes! Lithgow's Zig Zag Motel has a pool behind Frankie's Restaurant. The pool is heated by solar-powered panels and is open to all Zig Zag Motel & Apartment guests as long as the sun is up. Unfortunately, Heritage Inn Bathurst doesn't have a pool. However, the Manning Aquatic Centre is just 1.1 km away from the motel at 9 Elizabeth St, Bathurst NSW 2795.
  • How many parking spots are available?
    Every guest has one parking spot per room at either Heritage Inn or Zig Zag Motel.
  • Are there bike rentals available?
    At this time, the Zig Zag Motel and Heritage Inn aren't aware of bikes for hire in Lithgow or Bathurst. However, feel free to bring your own bike and join the fun with group rides organized by Renshaw's Pedal Project!
  • What if I have a late after-hours check-in?
    Not to worry. Arrange a late after-hours check-in at either Heritage Inn Bathurst or Zig Zag Motel in Lithgow, and we'll guide you through it. Just send us pics of your license and credit card for confirmation.
  • Can I get a rollaway/cot in my room?
    We recommend booking the room type that suits your group size. Queen and King rooms accommodate one (1) to two (2) guests, Twin rooms accommodate two (2) to three (3) guests, and Family rooms accommodate three (3) to four (4) guests. If your preferred room is unavailable or you need a cot for an infant, we can add one to your room for a nominal fee to cover set up/linens.
  • What is Inz Group's Privacy Policy and Code of Conduct?
    Please familiarise yourself with our Privacy Policy and Code of Conduct page.
  • Is gym access included with my stay at Zig Zag Motel or Heritage Inn?
    Yes! As part of our commitment to enhancing your stay, we provide complimentary access to top-notch gyms for our guests. At Zig Zag Motel in Lithgow, you can access AnyTime Fitness near Woolies, and guests at Heritage Inn in Bathurst get free access to City Fit, conveniently located in the heart of the RSL.
  • Do you have pay TV/Foxtel?
    No. All our rooms feature smart TVs, allowing you to log in to your favorite streaming services like Netflix, YouTube, Prime, and more. Please remember to sign out of all of your accounts before checking out of your room.
  • What is your room cancellation policy?
    When you book directly with Heritage Inn Bathurst or Zig Zag Motel, enjoy the flexibility of our 24-hour cancellation policy. Simply give us a call before 2 pm on the day of your scheduled arrival, and your booking comes with no cancellation charges.
  • Is breakfast included?
    At Zig Zag Motel, Lithgow: Breakfast is not included, but you can order it the night before. The kitchen will bring you a breakfast tray with things like cereal, bread for toast, and and freshly made breakfast wraps along with a toaster or sandwich press for your use in the morning. It's only available from Tuesday to Sunday. We also provide lunch pack option, the kitchen can pack it for you. You can take it with you or eat it in your room the next day. They have cold and microwave-friendly lunches with a drink and morning tea. At Heritage Inn, Bathurst: Breakfast is extra, but we've got self-serve breakfast rooms. Book early, and you'll save!
  • Do you offer room upgrades?
    Depending on availability, we might upgrade your room at either Heritage Inn Bathurst or Zig Zag Motel in Lithgow for a small fee. Just ask at reception when confirming your ETA.
  • Is early check-in possible?
    Yes! Early check-in at either Heritage Inn or Zig Zag Motel is a one time fee of just a $30 fee per room and is subject to availability.
  • What's the difference between a high and low table?
    Our restaurant is set up into two sections. The back of the restaurant is designed for larger bookings, with LOW dining tables that can be put together to accommodate parties from two (2) to twenty or more (20+). The front of the restaurant has a few small tables of two (2) or (4), but also a section of HIGH TABLES near the bar, fireplace (turned on seasonally), and TV. These can seat groups of one (1) to twelve (12) and are great for cocktails, grabbing a beer, or groups who are paying individually.
  • Is there an on-site restaurant at The Heritage Inn?
    While our sister motel has Frankie's Restaurant on-site, The Heritage Inn doesn't have an on-site restaurant. However, we do offer all our guests drink vouchers for the RSL club just a short walk (750 meters) away!
  • What should I do during my stay in Bathurst?
    Discover Bathurst's perfect blend of relaxation and adventure. Explore nature reserves, iconic villages, art galleries, and unique experiences like truffle hunts and gold panning. Connect with Highland cows at Highland & Co and take a 4WD adventure with Simmo’s Offroad Tours. Immerse yourself in history at Abercrombie House and enjoy 4WD tours with Simmo’s Offroad Tours. Your stay at Heritage Inn opens the door to a rich history, vibrant culture, and culinary delights in this charming region. Read more below.
  • Do the rooms come with toasters, and what if I've booked a standard room but need one (Heritage Inn)?
    Certain rooms are equipped with toasters. If you've booked a standard room and need a toaster, please feel free to inquire at the reception, and we'll be happy to assist.
  • Where is The Heritage Inn located?
    We're right in the heart of Bathurst CBD - 102 Stewart Street, Bathurst, NSW, 2795.
  • Do you offer ground-level rooms in Bathurst?
    Yes, we've got ground-level rooms. Just ask, and we'll do our best to accomodate you.
  • Do you offer ground-level rooms in Lithgow?
    Yes, all of our rooms are located on the ground-level.
  • Where is The Zig Zag Motel located?
    From the Great Western Highway, take Main Street to Mort Street. Mort Street Turns into Chifley Road and we are on the left. Coming via Bells Liner Road, we're at the bottom of the hill below Zig Zag Railway Clarence Station - 70 Chifley Rd, Lithgow 2790.
  • What should I do during my stay in Lithgow?
    Discover Lithgow's history, nature, and relaxation at Zig Zag Motel. Explore Zig Zag Railway, State Mine, and embark on thrilling Ghost Tours. Hike scenic trails, visit Gardens of Stone National Park, and experience local markets at The Foundations. Indulge in artisanal goat cheese at Jannei Goat Dairy and relax at The Japanese Bathhouse. End your day with a delightful meal at Frankie's Italian Restaurant (bookings recommended). Read more below.
  • Can I book tickets for Zig Zag Railway at Zig Zag Reception?
    No, tickets for Zig Zag Railway can be conveniently booked online through the Zig Zag Railway website to secure your spot for this nostalgic journey. Limited tickets are available. Read more below.
  • Can I get a toaster or sandwich press even if I don't order breakfast (Zig Zag Motel)?
    Absolutely! While toasters and sandwich presses are provided for guests ordering breakfast, you can still request one at the reception even if you choose not to order breakfast. We're here to assist you.
  • Is there an on-site restaurant at Zig Zag Motel?
    Yes! Our fabulous Italian Restaurant, Frankie's is on-site and open Monday through Saturday for dinner and room service.
  • Where is Frankie's Restaurant located?
    We are attached to Zig Zag Motel Reception.
  • When is Frankie's open?
    Frankie's Restaurant operates Monday through Saturday, providing dining, Room Service to Zig Zag Motel, and Take-Away options. Our limited Take-Away and Room Service menu is available on Fridays and Saturdays starting at noon. For special events, private bookings, catering services, or large Take-Away Boxed Catering, please call us at 02 6352 2477. You can also reach out to us directly through a direct message, and we'll be delighted to assist with your request. Conferences Wakes Frankie's Catering, Weddings, & Events Boxed Catering
bottom of page