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Privacy Policy, Code of Conduct, and Terms & Conditions

1. Introduction:

Welcome to Inz Group Pty Ltd, operating as Zig Zag Motel, Frankie's Restaurant, and Heritage Inn Bathurst ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

2. Information We Collect:

We adhere to relevant data protection laws such as GDPR and CCPA. Personal information is retained only for the duration necessary to fulfil the purposes outlined in this policy.

3. Use of Personal Information:

We use your personal information for the purpose for which it was collected, including processing bookings, sending updates, and providing offers with your consent. You have the right to request deletion of your personal information at any time by contacting us.

4. Consent:

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. To withdraw consent or modify your preferences regarding the use of your personal information, please contact us.

5. Disclosure of Information:

We may share your personal information with third parties only in the circumstances necessary to fulfil the purposes outlined in this policy or as required by law.

6. BYO and Cake-age:

No outside drinks are allowed in the restaurant, and no alcohol may be sold for consumption off the premises. Room services excepted.

No outside food is allowed in the restaurant, with the exception of a cake brought in for special occasions, and this must be organized with reception staff ahead of time and may be stored in the kitchen fridge if space is available. All outside cakes are subject to a per-person cake-age fee, which cannot be split amongst guests.

7. Security:

We utilize encryption and other industry-standard security measures to protect online transactions; however, no method of transmission over the Internet is completely secure.

8. Code of Conduct:

We strive to maintain a positive and respectful environment for our guests and employees. The following code of conduct outlines the expectations for behaviour within our establishments:

  • Treat others with respect and courtesy.

  • Refrain from engaging in any form of harassment or discrimination.

  • Adhere to posted rules and guidelines.

  • Report any concerns or issues promptly to our staff.

9. Contact Us:

If you have any questions or concerns about our Privacy Policy or Code of Conduct, please contact us at

10. Changes to the Policy:

Your continued use of our services after any modifications to this policy constitutes acceptance of those changes.

11. Box Catering and Take-Away Orders:

  • Specify any delivery fees or minimum order amounts clearly.

  • Clarify any terms regarding refunds or cancellations.

12. Wedding Accommodation Discount Terms and Conditions:

Ensure all conditions for availing of the discount are clearly outlined. Specify the consequences of not adhering to the terms, such as forfeiture of the discount.

For questions or further assistance, contact Zig Zag Motel at

By proceeding with the wedding accommodation discount, the client acknowledges and agrees to adhere to the terms and conditions outlined above.

View: Accessibility Statement

Updated: 1 February 2024

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